OK, on our Pagosa trip I had damage to a couple of rods.
First problem was the wood insert on my Sage ESN reel seat swollen with the band on it so I had to use the pliers on my multi-tool to twist it off. Doing this cut a groove all the way back to the metal part. At $70 to get replaced and shipped both ways this was a no brainer.
My cousins wife was fishing off the deck with my Redington CT. She hung a nice Brown but got excited and pulled too much line in causing the indicator to break off the tip. My problem with this is Redington wants $40 plus shipping to replace it. I really hate to spend half of what I gave for this rod [Cabelas $99 sale] to have it fixed/replaced. Since it only broke 1.5" off the tip should I just get a new tip and stick on it? I would much rather put the money, around $50, on a Fenwick Aetos for my wife.
Tough call...probably not worth the money. Unless you're casting long distances, you might not notice that the rod is 1.5" shorter. I'd probably get a new tip and then spend that money on another rod...just my opinion.
Post by hankinsfly on Aug 25, 2017 18:19:04 GMT -6
I think I'd go ahead and pay the $40 to fix the rod if you like it and had some good days with it. I wish I had all my oldest rods from decades ago. Thought I needed to sell/trade up for "better" equipment. I miss my old stuff.
Turfdawg, I feel your pain on the broken tip. I keep my rods in cases when traveling, pulled my 5wt out and tip was missing about an inch. Searched for a week trying to find it. Went to bass pro, found appropriate tip, and rod repair thread. Still seems to cast just fine. Then again, my casts need work still. Total cost about $10.00 and no shipping delays.
Hey guys. So yeah, about rod warranty's...there was some chat about warrantys and rod repair in here years ago and I see this chat is from 2017. Anyway I once broke a line guide on a TFO fly rod. Since I was living in Dallas at the time I saved shipping and handling and time by simply driving to the TFO warehouse in Dallas, spoke to the staff and in a matter of minutes was handed a replacement section for $15. Great service! I now live in McLean, Va. which is a suburb of DC. and a hour and fifteen minute drive to trout waters of northern Virginia, Maryland and south central Pa. In early October I was fishing the Gunpowder River tailwater with my 8'6 4wt Hardy Shadow with 4 wt line, a 5X leader and 6X tippet. My size 16 soft hackle hares ear snagged on a submerged branch. Thinking 6X tippet was lightweight enough to break easily I whipped the rod back to snap the fly off the tippet but the second section from the butt end of the rod snapped instead. You cannot imagine the embarrassment. No, I did not first line the rod up straight with the line to then pull back and break off. When I got home I found the original warranty registration, the purchase receipt, etc. and printed off the Hardy repair / replace claim, completed the details, noted that I broke the rod in a manner inconsistent with correct use thus voiding the warranty and mentioned I was prepared for the $70 fee to purchase a new rod section. I UPS'd the rod in it's case and the warranty claim and receipts etc. to Pure Fishing two weeks ago. I just now received the rod back with the replacement section and best of all...no fee! Pure Fishing could've charged me the $70 fee since I admitted my fault but I was lucky and appreciate that kind of customer service. I should mention the UPS fee to ship it to Pure was $40 and that was my only cost. My stories of fishing northern Va. and Pa. and Md. will eventually appear in the Non Local Waters page but I wanted to relate my positive TFO and Hardy customer service stories here.